What Our Customers Say

how to play drums

Jerry E, Maple City MI (new Taye StudioMaple kit)

Jerry Endres
Thanks for the fantastic customer service, both pre and post sale! You’ve made the whole experience VERY pain free.

Kurt S, Bellingham, WA (new Ludwig Classic Maple Drum Set)

I just wanted to let you know that I received the Ludwig drums yesterday and I am extremely impressed with them! Excellent drums for the price. Thank you again for coming through for me. I really appreciate it. I look forward to doing business with you and Just Drums again!

Solomon K, Martinsville VA (new Ludwig drum set)

When I finally get it set up I’ll shoot you a picture. All the drums are in the right position now but I have to set up the cymbals yet. Amazing kit, thanks to Chris for his advice and time. This Bass drum is amazing!

Gerald E, Maple City MI (new Taye kit)

After not having played in almost 20 years, I was a little stressed in buying new kit, especially with all of the new technology and options that weren’t available back when I was actively gigging. Shane and his staff walked me through the process, gave great advice and most of all, were patient! I dig my new Ludwigs and after almost 20 years, I feel like I am ‘back in the saddle again’!

Bill M, Chesapeake VA (new Ludwig Classic Maples, Zildjian Cymbals)

Bill Masters
We love our new drums!

Notre Dame Preparatory High School, Pontiac, MI

Thanks for answering all my questions and making the set available at that price. Great customer service and I am sure we will be doing more business in the future.

Ken P (new Stagg drumset), Conroe, TX

I purchased an orange Taye Pro-X kit a couple of months ago. During this process I was very pleased with the service and attention that I received from JustDrumsOnline. I plan on continuing to be a customer of yours and I thank you for the excellent service.

Steve S (New Taye Kit), Avon, OH

The kit turned out great and the smaller sizes will make it easier to take with me when I need to, but I want to thank you again for the personal service. It was a bit of a drive to the shop but well worth it and I won’t hesitate to drive up again for my next purchase.

Justin G (New Mapex Kit and Zildjian Cymbals), Norfolk VA

Hey – I want to thank you for the pad. You guys are awesome – your services through this all couldn’t be better thank you and look forward doing business with Just Drums again!

Adam L (Invader V3 Pad), Wayside NJ

Thanks for the quick response and getting back to me quickly in reference to the availability of this kit. I ordered this baby on Friday and it showed up Tuesday morning at my front door. The picture does not do this kit justice by any means. If it’s possible and you can believe it, This Saturn sounds 1000 times better than it looks. Thanks Again.

Dave K (new Mapex Saturn kit), King George VA

I love ’em, they’re beautiful! Thanks for getting all the details just right on this kit. I can’t wait to play ’em…. Next stop, the drum room!

Mike G (new Ludwig Legacy Classic kit), Charlottesville VA

I received my 6×13 Ahead Snare drum today and all I have to say about the product down to the service I received is WOW. What I did not know was there was an included snare drum bag and that was just the icing on the cake. Shane is the man! Every other retailer (or ebay merchant) had me waiting 2-3 weeks for this product so when I call JUST DRUMS he (Shane) says he will check his stock and get back to me. Well, having called EVERY place I could find on the internet I almost certainly knew that this meant a long wait as well. I did not have time to convey to him the importance of me receiving this snare drum ASAP but as it turns out, it did not matter. A half an hour later he calls me back telling what I already knew EXCEPT for the fact that HE CALLED AHEAD THE COMPANY THEMSELVES and they would send one right out for me right away. Talk about service. I will never deal with another drum retailer again other than JUST DRUMS………..it is pointless. This guy Shane is a drummer and can identify with US. Well done, Just Drums, I am a believer and thank you for the most positive experience.

Toby V (new Ahead snare drum), Thorndale PA

Thanks for the help on TJ’s order. He is thrilled and he set them up when we got home at midnight last night. Lee Venters, his drum teacher came by today and was blown away with the set. The clinic was great, l et me know when you schedule the next one.

Tom C (new Ludwig Epic kit, Sabian cymbals), Willingtom NC

I also wanted to thank you for putting on such a great day this past Saturday. I was impressed by how well organized you and your staff were during the whole event. Jim Riley and Steve Fidyk were both excellent drummers and educators, and I left with a lot of good ideas. This was the first drum clinic I’ve attended, but it certainly won’t be my last. I can’t imagine how much stress there is in pulling one of these together, but you and your crew made it look easy.

Mike G (new Ludwig Legacy kit), Charlottesville VA

I got everything and it is in perfect condition. It got here faster than I would have imagined to! Thanks you guys were very helpful!

Evan D (new Taye ProX kit), Kettle Falls

I love the Taye Gokit, thanks for the great service I am very satisfied with everything and appreciate your follow up. Thanks again!

Glen S (new Taye GoKit), Eastpointe MI

I really appreciate your fast response. Its nice to do business with people who seem to value the customer and return emails quickly. I’m looking forward to the cases.

David C (new cases), Keystone FL

Praise for Just Drums on Drummerworld.com

“I went with Shane at Just Drums, who is a member here and is the absolutely BEST person you could possibly hope to deal with. I explained my mishaps and he immediately went to bat for me. I got the absolute reassurance from everyone who is anyone at Ludwig that I would get those dream drums and they’d be perfect. I’ve never heard of customer service like this *anywhere*, so thanks again Shane.

Vince J (new Ludwig drums), Boise ID

Just got back from rehearsals in Nashville and my 18” floor tom was waiting for me. Thanks so much for the help! Yyou guys do an incredible job, I definitely wont be shopping anywhere else from now on.

Mikey N (new Ddrum gear), Buchanan VA

A big thanks to you Shane and your staff for the friendly and professional manner you went about insuring my order arrived in mint condition with no hastles I would not hesitate to recommend your company Just Drums to anyone who is undertaking this type of international transaction for the first time and is a bit hesitant about it, prices great ,service excellent, integrity first class. Hope to use your store again in the future. Cheers! Trevor May.

Trevor M (new snare, cymbals, pedals), Victoria, Australia

I wanted to let you know that I received my drums promptly last week and love them! Surprisingly, here in Las Vegas, we have no dedicated drum shop-I’m glad your on-line store exists-wish you had one here! Thanks again!

Mary D (new Mapex drum set), Las Vegas, NV

Thank you very much and I tracked them and they should be here today. I’m looking forward to them and thanks for the great customer service. I’ll recommend you to my friends.

Andrea B (new Ludwig drum set), Versailles KY

Hey, just dropping by to say “thanks, again!” for Saturday. I had a great time and I’ll look forward to the next “jam” session. I really appreciate the extra effort y’all put into building a community of drummers and percussionists while at the same time helping us build confidence and performance skills. Keep up the really good work!

Cristi P (Just Drums student)

My pleasure buying from the best drum store ever with the greatest staff ever!

Luis V, Key West, FL

Thanks for your fantastic service! The kit arrived. It’s fantastic and looks great as well.

Tony B (new Taye StudioBirch set, Meinl Cymbals)
Sydney, Austrailia 3/1/2010

Thanks Just Drums, you rock! My Cenntenials sound great! Thanks for everything!

Gus A (TWO new Ludwig kits), Palm Coast, FL

Thanks Shane. You’re at the top of the list!

Dave F (new Evans heads), Lambertville, MI

The drum arrived in pristine condition and I could not be more pleased with the speed of delivery and the follow up!

Mike H (Black Panther snare), Ypsilanti, MI

I like the way you do business, with great communication, and quality products at affordable prices. I’m delighted to have found a drum store that takes care of the customer. I will recommend your shop to any drummer.

Sean R, Katy TX

I wanted to send you a few pics of the kit. I have been beyond happy with it, especially after I set it up how it is in the pics!

Brett G (new Saturn drum set), Richmond VA

Received the drums and they are great, Thanks for the great service.

Cecil D (Meinl bongos), Clinton MS

Thanks Just Drums and Shane for helping me to have the kit of my dreams built… from turning me on to acrylic kits, to helping me choose drum sizes and heads to answering all my questions with expertise that you don’t get from your standard music store employee – real help from a real drummer and unbeatable customer service. And just like the snare I bought from you guys a couple years ago, no other music store I inquired at in either Canada or the US would even match your price on the kit – absolutely NOBODY. I can not recommend Just Drums enough as THE drum shop to buy from. I couldn’t be happier with how my kit turned out and how great it sounds.

Renee C, Canada (new Pork Pie snare and drum set)

We received them today. They arrived in good condition, and THANKS for the T-shirt and drumsticks.

Eric F (new P4 pad), Colorado Springs, CO

Thank you! It is perfect. My daughter’s drum fits in it well. I am happy with it.

Angela S (Gator Rolling Snare Case), Mantua, IL

Been giggin with my new Epics and they sound great!! Here’s a pic of them from yesterday at The Milford Pumpkin Festival


Dann D (new Luwdig Kit), Mt Vernon NH

Thank you very much, my order arrived on time, in good shape, and to my specs. Thanks again.

Stew H (Taye purchase), New Brunswick Canada

(An email sent to Mapex Corporate Office)

“Thank you very much for your quick and very thorough response. When I researched my drum purchase, I had heard good things about Mapex’s customer service, and your response to my question is further evidence of that good reputation.

I also want you to know that I second your high opinion of Shane and his team at Just Drums. Shane was very responsive to my questions before and after the sale, and it is his professionalism, responsiveness, and high regard for Mapex drums that started my interest in purchasing a Mapex drum kit.”

Mike M (new Meridian Maple kit and cases), Deltran NJ

Thank you very much for such a pleasant transaction, let me tell u something: I called Guitar Center because I had questions about the equipment but the girl had NO knowledge about the kit! I also uploaded a video at http://www.youtube.com/watch?v=bnvbVmBtyOI

Luis V, Key West, FL

The kit showed up tuesday. Everything was perfect. Thank you!

Leonard E (Ludwig Centennial kit), Audubon, NJ

Thanks for the follow up – I love the drums! Everything came in without a scratch. The kit looks and sounds amazing. I did some recording with it last Saturday and that came out well too.

Aaron K (new Taye kit), Chana IL

Taye’s sound freakin’ awesome; using EC2’s and EC Reso’s with a GMAD batter on the kick!

Steve L (new Taye kit), Springville, AL

Shane and Staff,

I just wanted to send a quick “shout out” and thank you to Just Drums for the awesome customer service I was provided during the ordering and shipping process of my Mapex Meridian Birch drum kit!

By far it was the best on-line ordering process I have ever experienced. I wish to express my thanks to Shane personally for allowing me to make contact and for answering all of my questions and concerns. Very very profesional company and I just wish we had a Just Drums in California (hint, hint)!

Craig L, Newbury Park CA

Shane and staff: Thanks for the cymbal springs (my cymbals couldn’t survive without them!), and thanks especially for the issue of MD that you sent along, that was very kind of you. I’ll definitely recommend you to the drumming community when I get the opportunity, and will also keep you in mind in any future purchases that I might make. I hope that you succeed at your new location, best of luck to all of you. I love Virginia and hope to be able to visit you someday

Mark M, Napoleon OH

Shane, It is really great of you to follow up and I really appreciate it – excellent service. You’ve done a great job from start to finish and I’m glad you talked me in to the Honey Burst and I’m glad I dealt w/ you.

Robert S (new Mapex kit), Conrowe, TX

(Posted on Drumforum.org)

I just have to post a wee plug about Just Drums of Richmond, Virginia. I bought a Ludwig Bronze, 6.5×14 tube lug from these folks, July 10. It’s in my basement – arrived today! – ready for play later this eve.

These guys were friendly and fast. Dave Brown at Justdrumsonline is The Man! Shipping – to Michigan’s UP, was FREE. They didn’t have the snare I wanted ‘in-stock’ but a call to their Ludwig rep unearthed his Last One. Now it’s here, factory-direct from Monroe, N.C., with no fuss, or muss.

Shopping for new drums? Would not hurt to check these guys out!

Ron J (new Ludwig snare), Canada

Dave, I tell ya, nice to deal with people who are inclined to find a way to make it happen for the customer, rather than what seems like a search for reasons as to why they can’t.

Ron J (new Ludwig Hammered Bronze Snare), Ontario Canada

Thanks! I really appreaciate your help (and the speed of your reply). It’s funny, after I had trouble getting ahold of [Major, big named, online percussion web site retailer] M****** Percsussion, I went to Ddrums site and checked out they’re “dealer locator”. Essentially I emailed most of the shops I recognized- not all of them, but probably 10 or 12. You were the first to reply and- believe it or not, only one other shop replied (of course, they replied late late last night and wanted more for the drum). I’m telling this so you know that your service is so appreciated. You’ve got a first class operation going and are doing things right- it’s refreshing!

Bill V (DDrum add on drums), Connersville, IN

Hey Guys,

Thanks for sending out my new P4 Pad so quickly. You service is top notch. I appreciated the emails letting me know what was going on with my order every step of the way until I received it. The is everything that I thought it would be. I really like the different playing services. It is really quality made.

Andy A (new P4 Pad), Phoenix, AZ

I just got them about a week ago, and they’re amazing. Thank you for all your help. I’ll be ordering from you more often. Thanks!

Anthony S (new SKB cases), Hudson MA

Thanks!! Bryan loves his new Mapex drum set!

Dad for Bryan – Just Drums student
Midlothian VA

The new Zildjian 12″ splash was a good match for the cymbals I have. The service on the on line order was also excellent! Thanks again.

Hartwell H (new Zildjian cymbal), Richmond VA

Shane you rock, I appreciate all the time you spent last night getting me set up. I got home last night and set up my kit and it sounds GREAT! Thank you for making the effort to be a one-off store and for providing a level of customer service that you just do not see any more. Just Drums definitely has a customer for life. Thanks for everything.

Ken F (new Mapex drum set) Richmond, VA

Awesome. Again, I can’t thank you enough for all the outstanding customer service you’ve provided. I will definitely be ordering from you when it’s time for my next purchase.

-Andy M (new hardware), Loveland, OH

I received the snare, and it is fabulous! Just what I was looking for to compliment my kit. Thank you so much for the prompt service and especially for the emails for letting me know how the process was going along. I greatly appreciate it and will be doing business with you guys in the future! Thanks a bunch!

Will R (new DDrum snare drum) – Spring, TX

Thanks again for the parts and awesome service. Everything looks great! Take care & I’m sure you’ll be hearing from me soon for other things.

Rick M (new Taye gear) – Woodside, NY

I wanted to drop you a line to let you know how much I love my new set. I’ve never seen anything packed so well—every individual piece was wrapped like a nice filet from a butcher—absolutely no damage whatsoever! The Mapex hardware is incredible and the drums are gorgeous.

I appreciate all your assistance in helping me put together the perfect set (kit, cymbals, heads, stands, throne), and I look forward to referring more Georgia drummers to your site.

Mike L (new drum set, cymbals, heads, the works) – Alpharetta, GA

It’s not often I receive order status so promptly and moreover, directly from the owner. If this is an indicator of what to expect in terms of service, then I am very happy to have placed my order with your company. Many thanks for the words.

-Rig V (new Meinl cymbals), Studio City, CA

Thank you so much! Just Drums kicks ass. I’m really glad that I found a good company for buying drum stuff online.

Curtis H (new Ludwig Vistalites) Austin, TX

Thank you so much for my new Taye Go Kit. I love it! As I told you when I called, I had spent over 2 hours at “other” online sites and on the phone trying to explain what I wanted. You knew exactly what I was talking about and had me off the phone in 10 minutes. Your price was competitive to boot. My order showed up this week FedEx and is CORRECT. What a concept. Needless to say I am not wasting my time for on line drum shopping anywhere else going forward.

Thank you Just Drums!

Dale T (new Taye GoKit), Camas, WA

How nice and how professional that you’re following up with me. I really appreciate it. The Mapex M Birch got here on time and in perfect condition. Thanks so much for your help. I’ll definitely being purchasing from you again. Great drums, a great deal and terrific service! Thanks!

Michael J (new Mapex kit), Wallingford, CT

Received the vistalites yesterday. They are AWESOME! It’s a perfect set! Thanks so much for the help. You have my business from now on. Thanks again!

Richard R (new Ludwig Vistalites), Gansevoort, NY

My son loves the set. Just Drums service was exemplary. I would be happy to be a reference customer for you. Thanks again for a great experience.

Andy H (new Ludwig Centennials) – Round Rock TX

I got everything you sent and now everything is perfect. Fantastic service and I absolutely love the kit. Just Drums has gained a fan!

Adam N (new Mapex drumset), Vienna WV

Just wanted to let you know I got the drums in last week. They look incredible! Mapex quality is far and away beyond the Gretsch kit I had. They did a wonderful job packing the instrument as well as construction and finish it. Thanks for all your help! I’m definitely spreading the good word about Just Drums!

Jarick L (new Mapex drum set), Edina MN

Just wanted to thank you for getting the Mike Wengren sticks for me. My son was thrilled and to have them for Christmas meant a lot. Again, thanks for going above and beyond to make it happen. I will be spreading the word about you and your store and the great service I received!

C. Corey, Holton ME

Everything was awesome. Both I and my 16 year old son are drummers (The snare was for him), and I would definitely consider using your services again in the future!

Mike R (new Black Panther Snare Drum), Bedord MA

Just wanted to tell you I heard about your drum shop online in a forum, which gave your business a great review. I was very impressed by your customer service and the detail that went into your website (products offered and information about the products). I will be ordering more in the future as will some of my fellow drummers!

Jason G (new cymbals, heads, & hardware), Arcola IL

John got a chance to work with the kit last night and said it was “amazing.” Today, the cymbals, heads, etc. arrived. Appreciate your getting those here so quickly.

Gary C (new Saturn drum set and cymbals), Ashburn VA

Just wanted to drop you a line and let you know that the new kit is great! I love it! Thanks again!

Frank P (new Mapex Pro-M drum set), Bassett, VA

The drum arrived yesterday – what a beauty! I played it last night – wonderful and it realy is very BLACK! Thanks again!

Claus Sarup (new Ludwig Black Magic snare), Denmark

Black Magic Snare Drum
A huge thanks to you, man! They’re a beaut, and sound even better than they look. Had a gig last Saturday too, and they were well received by the crowd! Again, thanks so much for the deal and kickass service. You’ve got a new supporter!

Eric S (new Saturn kit) – Carlsbad, CA

You guys were more than gracious hosts and I had a blast! Thanks for the hospitality and look forward to more good times down the road.

-Jeff Queen, 10/17/2008

I love the set you sent me. Now I’ve got the Ludwig bug again!

Tom S (new Ludwig kit) – Macungie, PA

Got the kit today, and it looks great! I really appreciate the great customer service. We’ll definitely do business again in the future. Thanks again!

Mark P (new Mapex Saturn Kit) – Walker, LA

We were exceedingly happy with the service we received with our last order!

Jan M (new Taye kit), House of Rock Studios – Canada

I absolutely love the kit. I am so very glad that I went with the Saturn – the sound is amazing and the finish is top notch. Thank you Shane. As always – anytime I’m in need of some gear, Just Drums is my first stop.

John C (new MapexSaturn kit), Vinton, VA

I received the Mapex Set Friday night and spent the weekend tuning, fiddling, playing, and enjoying. I can’t thank you enough…the set is great and the service was spectacular.

Michael P (new Mapex kit), Carrolltown, TX

I just finished getting the new drums set up and tuned. I cannot believe how good these guys sound with just the stock heads! I’m seriously floored by their sound and by just how beautiful they are. I also can’t thank you enough for all of your help throughout this process!! From now on, I’m recommending you to all of my drummer friends for when they need gear. Thanks so much!!

Jordan S (new Mapex M-Birch kit), Brighton TN

I received the drum set. It is wonderful. The black forest green is a great finish. Thanks for recommending it.

Rob S (new Mapex M-Birch kit), State College, PA

Thanks for the great communication and service! I’ll definitely give you more business.

Mark C from Charleston, AR

I’ve received my pork pie throne and it was well worth the wait, thanks guys!

Scott M (scottm627 @ yahoo . com)

My son is pleased as punch!! He loves his kit ! Thanks for the great service.

David R (davidrolls @ cox . net) Mapex Pro-M kit

Just letting you know that I got the cymabal yesterday. I was very impressed with the packaging job you guys did. First rate all the way around. What a great experience it was doing business with you and I will be ordering more from you in the future.

-Kirk M (jamesriverdk @ aol . com) Zildjian Cymbal purchase

To Shane and everybody at Just Drums,

FedEx delivered the kit this morning. I’ve just done an initial inspection and everything looks correct. The Bermuda Sparkle is exactly what I wanted and the free Black Panther snare is GORGEOUS!!! I really cannot believe how good of a deal I got on this kit. Thanks for your help and I’ll definetly recommend you from now on!

-Justin C (jncope @ hotmail . com) Proud New Mapex Pro M owner

Thanks for the great service! This is turning out to be a exceptional shopping experience.

Len C (luvis1019 @ yahoo. com) – Purchased Mapex M Birch kit

I’ll definitely be checking back for things in the future with Just Drums.

-Scott M (scottm627 @ yahoo . com) – Pork Pie order

To The Gang At Just Drums…
I had a great time at the Nick D’Virgilio Clinic. It was way more than I expected. I mean there were several bands, music equipment, Chris Adler from Lamb of God, give aways (and lot’s of them), and all at a great location. I had such a good time and really enjoyed watching all the music. I hope you continue to have clinics in the future and please count me in!

P. S. I am really enjoying my Taye Go Kit. It’s perfect for throwing it in the back of my truck for gigs.

Ryan B – new Taye GoKit and loyal local customer

Just wanted to let you know the drums arrived here in one piece today. Beautiful. Can’t wait to get off work, put them together and give them a spin. Again, thanks for your knowledge, patience and honesty. You’ve got a new dedicated customer. The cymbals are next on my list.

Dirk B (dbenson @ ewtn . com) – new Taye kit
Huntsville, AL

Hey Man! Got my kit today, got it all set up and tuned. It blows my Sonor set right out of the water. Thanks for all your help.

Charles G (charlieandfaith @ alltel . net) – new Mapex Kit
Frewsburg, NY

I just want to thank Shane and the guys at Just Drums yet again for such outstanding service and treatment. Every store, local or online should follow their example. You have a customer for life.

Rob R (rob @ handidrummed . com) – new Taye Kit
Baldwinville, MA

I walked out of a music store the other day because the staff was standing around talking behind the counter. I stood in the percussion department for 30 minutes and could not get any help. You definitely provide great customer service which is a big plus in my book.

Keith D (downssouth2000 @ yahoo . com), Atlanta, GA

Thanks for your help, and the excellent level of service… I am glad I checked out your store.

Lee M, Vancouver, WA (turnalis @ hotmail . com) – purchaed Mapex M-Birch kit

Thanks for the AWESOME Axis pedals. They’re unbelievably fast. Thanks again!
Todd P (todd @ todd3d . com), North Liberty, IA

A great post made on the Drummerworld.com Message Forum.

Thanks so much-best service ive ever gotten im never ordering drum hardware from another site again!!

Taylor Z (bballzoghby @ msn . com), Glen Mills, PA

I got the Pork Pie kit today and it’s gorgeous! Thanks for the prompt, quality service.

Brian S (brianshort @ nc . rr . com), Raleigh, NC

I do appreciate very much the service I have received from you and am happy to know that if I do have questions or problems, that you will be there to answer my inquiries. Thanks again and I know that there is going to be one very happy five year old grandson on Christmas!

Missy (mfirth6 @ yahoo.com) – Hagerman, ID

I just got the Fedex confirmation that my drums are about to ship. Again, thank you very much for your help. I’m done with the other music online stores. It was a pleasure dealing with you.

Chris C, Lititz, PA

I got my Premier order today! Thanks for all your help on this order, Shane. I appreciate it very much. Oh man, oh man, oh man…. 🙂

Winn B, Austin TX
(purchased a 9pc Premier Series drum set)

Thanks again. I’m thoroughly impressed by your service and attention!

Beau T, Springfield VA (purchased Mapex 8pc Pro-M kit)

Hey man, they came in this afternoon, I’ve been playing them all day.. Thank you soooo much again! You make ordering stuff online pleasant, discussing all the steps of the way, unlike big companies cough Musician’s Friend cough…

Thanks again,
John R , Willington NC

Just Drums…..I’m totally loving this Sabian 6″ splash, 8″ china splash combo I bought from you guys! It’s as funky as a five assed monkey.

Thanks! JW

I got the pads and the snare stands today. Way cool……thanks for the great service!!!!! You guys ROCK!!!!!!

Christian C, Brentwood, CA

Shane and the staff at Just Drums were great to work with and I left with no questions unanswered!

Proud owner of a Pro-X 522C kit in Blue Crush.

-John G, Seminole, Florida

I got the snare last week, in perfect shape and it sounds GREAT! I wanted to say thanks for your guys’ excellent attention to service. It’s been the most hassle-free online drum buying experience I’ve had- I’ve tried Musician’s Friend, Music 123, and Guitar Center, and not one of them offers the personal service, emails from real people rather than some automatically generated emails/inept online “customer service” depatment, and fast shipping that you do. Also, even though the above mentioned places claim that they offer the lowest price guaranteed, not one of them would match your price or even get back to me on matching your price, which was the lowest I found on the internet for this particular Pork Pie snare! Great job and the best personal service! Thanks! I will DEFINITELY be ordering from you again- forget the chain stores!

-Renee C., Ontario, Canada

My daughter reports from home that a large package has arrrived with Premier written on the box. If so, that’s super fast! Thanks for your follow up. Your attention to customer service is greatly appreciated!

-Brad F., Chadds Ford, PA

Big thanks to Shane and the guys at Just Drums for hooking me up! If you are looking into buying any Mapex equipment (or anything else they sell) you should definitely check them out.

-Lee P., Port Matilda, PA

I really appreciate how fast you reply to your e-mails. It’s nice to deal with a professional independent shop. I’m sick of the big chain stores…..

-Gary B., Eagle, ID

Everything about the kit is great; the sound, the look, all the hardware. I’m very happy with the purchase.

-Lee P., Port Matilda, PA

Anyone looking to buy (this) product I suggest getting it from justdrumsonline.com. They’re service is rock solid. Not only was the shipping quick (1 week), but there was constant communication. A+!

-Marc F., Ontario, Canada

I ordered a snare drum that I’ve wanted for years. A Mapex 6 1/2″ x 14″ Black Panther – Deep Forest – Natural Cherry with gold trim. Before I could hang the phone up to just ask about it, my e-mail is blinking with the info I asked for. Next I called up and ordered it. BAM! Confirmation in the e-mail in-box. Two minutes later, they have already placed my order with the factory and want to confirm my address. So I send an e-mail back, confirming the address. BAM!! Another e-mail thanking me for my order and confirming the shipping date.

The service from JUST DRUMS ONLINE–HAS TO BE THE BEST I’VE EVER RECEIVED. Unbelievable care and attention to detail and faster than a speeding bullet. THANK YOU SHANE, and the drum is amazing. THANK YOU– “JUST DRUMS ONLINE” FOR THE WAY OVER THE TOP – EXCELLENT SERVICE.

-J. Janson, Idaho