See what our customers are saying. These are real and unedited. Email addresses of customers can be provided upon request for referrals.
Try getting this kind of service from a GC, or other big box store, or even worse, that “Musicians” friendly web site. Go ahead… call them, and see if they can answer questions about the gear.
I received my Ahead cases today, Saturday, and I need to tell you these are by far the best soft cases on the market, and I will be replacing my old ones soon. Thanks again. Just Drums is a favorite of mine and never mind the wait it is totally worth it. Thanks. Please keep up the incredible service and selection, what a great place to buy gear.
Thanks so much,
Bruce R (new Ahead Armor Cases)
I just wanted to take a few minutes to congratulate you on a great clinic. It was awesome to get to hear Gavin play and share his experiences. I also wanted to congratulate you on your six years in business.
My brother-in-law was looking for a set of drums for his niece last Christmas and I recommended he come to see you. You sold him a Ludwig drum set for his niece. It was a nice starter set and I have helped her with tuning and setting it up. Maybe next year she’ll be back for some cymbals.
Again, thanks for the clinic and I look forward to attending more in the future.
Dear Staff at Just Drums,
Just dropping you a note of thanks for a great transaction with my order for the Ludwig Accent Power Plus set. I received it on time, just as your site said, and have been enjoying it ever since. I absolutely love it.
You guys did a great job. I’m a repeat customer. Thanks and regards,
Durmont NJ (New Ludwig Drum Set)
Just a quick note to thank you folks for such a rapid purchase. I paid for this on the 17th and fedx was dropping it off at my door on the 19th. You guys rock, thanks, and I will be doing more business with you soon!
Grand Marsh WI (New Mapex drum set)
I received the Ahead Armor rolling hardware sled and I could not be more pleased. It is the perfect compliment to the other Ahead Armor cases that you recommended for my new Sonor Jungle kit. I will continue to give all of my business to you and justdrumsonline.com. I am truly amazed at the outstanding customer service you have given me. I will recommend you to everyone I know who is shopping for any drum related merchandise.
Thanks for the amazing customer service!
R. Sherrills (New Ahead Armor Cases and Sonor Drums)
Ever since March of 2011 when I made my very first purchase from you, Just Drums has been my first choice for all of my drumming related needs. I don’t go anywhere else unless you don’t stock what I need, which is rare. I recommend Just Drums at the Drummerworld forums any chance I get. Again, thank you for recognizing me as a loyal customer as well as the great selection, service, and prices you provide.
A few weeks ago I ordered this drum kit from you. After having a number of let downs and B.S. from different companies that I bought things from on e-bay, which is kind of unusual but never the less frustrating as hell, I thought I was in for another problem! I was wrong! I jumped the gun! Chris Thomas and the folks at Just Drums provided everything they said they would.
I apologize for my mistrust and highly recommend this store and their staff, they did me a great deal and they’ll give you one, I’m sure. Chris, I would like you to display this e-mail in the store if you would.
Mike B (new Sonor drum set)
Fountain Hills, AZ
Mikes Band and Sonor Kit
Hey, Shane! It’s Stephen with the 39th Army Band. I made this short video expressing my appreciation for you and your staff, as well as my satisfaction with my new Mapex drums. Do with it what you will… I just wanted to make our appreciation public. You can put it on your site or something. http://www.youtube.com/watch?v=d_7K-8zgU9E&feature=youtu.be
Thanks for the great customer service!
Stephen Haaker (New Mapex Saturn Kit)
39th Army Band
(Email sent to Gretsch from one of our customers, and forwarded to us)
Just wanted to give you the heads up that my drums arrived and tell you a little bit about the great experience I had dealing with Shane Fowlkes from JustDrumsOnline.com.
I buy a lot of things on the internet although I didn’t want to buy my Gretsch USA Custom drum set on line! No how, No way, I wanted to speak face to face with an experienced sales person to guide me through this purchase. When my little local drum shop went under (during my purchase) I was faced with a 6 hour round trip to go to another drum store or deal with Guitar Center and neither of these sounded palatable to me. I gave in and searched the Gretsch site for an authorized USA Custom internet dealers and found this little gem called JustDrumsOnline.com.
Shane Fowlkes and his crew at JD have it going on for you. With these guys, any prospective USA Custom buyer can be assured that their order will get the care and attention to detail that you would expect from the best of Gretsch dealers. From concept to order to delivery, these guys got it right and their suggestions and advice were spot on! I couldn’t be happier with how this purchase went down.
The drums…. Wow! The tone and the character of the curly maple finish… They’re absolutely spectacular! The craftsmanship is what I would expect and beyond. Thank you for your attention to detail and thank you for building me an awesome set of drums that I will be playing for many years to come.
Thanks for the great set of drums and also thanks for sending me a Gretsch t shirt.
Ron W (New Gretsch USA Custom Drums)
El Cajon, CA – 8/30/2012
Enjoyed seeing your shop and buying stuff. I’ll certainly be telling all my drummer friends about you guys. Trip was worth the hassle. I thought the service and help were GREAT/ASOMBROSO.
Muchísimas gracias/thank you very much.
Leonardo (Paiste Cymbals)
Hi, I received my cymbals today and I just wanted to thank you for honoring the “Old” price and being so easy to work with. This is the 2nd time I’ve ordered something from you and it definitely won’t be the last. I’ve dealt with quite a few different companies over the years and your prices and service are second to none.
Vince (Sabian AAX Performance Pack)
Benjamin is thrilled to receive the TD-30 Kit. He has assembled the set and he has begun to practice and explore the many many features of this v-drum!! We feel very privileged to own this wonderful instrument.
Thank you for your service and we look forward to return to you for our future drumming needs and, meanwhile, we will point others to your “Five-Star” service!!
Please send our greetings to your outstanding staff!!
Bill (New Roland TD-30 Electronic Kit)
Bill’s Roland TD-30
Hello, Just wanted to drop you a note to let you know I received the Taye Studio Birch kit in autumn red. I had an Aquarian Super Kick II laying around so I put that on the kick drum batter side. All I can say is “wow!”, I am in love with these drums! I can’t imagine being happier with a kit.
It’s so nice to work with a professional drum shop staffed by knowlegable drummers rather than receptionists who will just take your order without any discussion or input. I honestly would gladly pay you guys more then one of the big box stores just because I respect the service you bring to the table. The thing is, you have some of the best prices I’ve seen. I really can’t imagine why someone would shop one of the big box stores instead of Just Drums. Thanks again!
Bill V. (New Taye Drums)
Thank you so much for all of the hard work you put into ordering both new kits (Mapex Saturn 7-pc and Ludwig Fab-Four). Can’t wait to get them in!
Best place for drums. Period. I have my lessons there, and they are great. The real deal! Probably want to check out Drumming System as an add-on too.
A. M. Dodson
Absolute best drum shop anywhere. Don’t waste your time with Guitar Center or Musicians Friend. These guys are the real deal for drummers.
Best online Drum Shop that I’ve run across, Best Brand’s, great prices……..
To all my fellow drummer comrades in Lynchburg ,Va. I just purchased 2 Meinl cymbals for the price of one! Go see my new friends @ Just Drums Midlothian.
There is no excuse for going to any other store for drums & percussion, Just Drums is hands down the best place around.
DON’T BUY ANY DRUMS FROM ANYWHERE ELSE!!!
Last year I was looking into buying a drum kit to replace my old, warped and mismatched kit which I’d had for 25 years. Once I had decided on a Mapex Meridian kit, I started contacting dealers.
I was sorely disappointed with other dealers. I wanted the new kit with extra toms and a few new cymbals, a significant investment, but for some reason those dealers never returned my messages. Perhaps they thought that I wasn’t serious.
After some searching on the internet, I found Just Drums and sent off an e-mail. I heard back within 24 hours, and it was obvious that they knew I was serious and wanted my business, and that they were going to be very accomadating. They were more than courteous and more knowledgable of the products than I expected.
After we discussed what I was going to buy, they gave me a quote for the total price. Their quote was more than fair and was less than I expected.
They had my kit in stock, but the 2 additional toms I wanted had to be ordered. They told me how long it would take to get them from the factory – and true to their word, they arrived exactly when they said they would from the factory, almost to the day!
If you intend to purchase ANYTHING relative to percussion, and want a fair deal from a reputable and knowledgable seller, you need go no further than Just Drums. As for me, I’ll NEVER buy anything from anyone else again. These folks know what they’re talking about, and they are friendly and knowledgable about all of their products. They just can’t be beat. Thanks for helping me get that kit I’ve always wanted…
Taylor, in North Carolina
Mapex Meridian Drum Set
Taylor Mapex Meridian
Wow! I cant even put into words how awesome these cymbals are! I cant believe the price,so let me thank you guys for offering staggs. I will be ordering more in the future. I don’t regret almost driving to your store in the middle of that hurricane last year, (yeah,that guy) cause my predictions were true…AWESOME CYMBALS!!!!!!!!!!!!!
Michael S, Germantown MD
New Stagg Cymbals
I received the Crush drums today. You guys did a fantastic job of packing and all around you have excellent customer service.
New Crush Drum Set
Crush Acrylic Drums John M
You guys are great and sell great products. Thanks for helping an anxious mom. Hope to hear one will be headed my way soon (my son is now really looking forward to spring break-hopes it may show up while he’s home).
Penny W (new Sonor Select Force drums)
UPDATE! Got them and set them up at my studio. Looks awesome, sounds fantastic. Very much worth the wait. I appreciate all you’re help and shopping at Justdrumsonline was fantastic. Add this pic to my previous testimonial!
D. Solomon (new Pearl Vision VBL kit)
Justdrumsonline.com was a fantastic way to order my drums. I had been contemplating my order for months and I finally pulled the trigger. Your web site is well organized and informative. A competitors web site with the same drums was lacking any information whatsoever, including the drum sizes!
I wanted to share my experience and hope you use this as a testimonial because I am 100% satisfied with my order. I did some research on where I wanted to purchase my drums and justdrumsonline was where I landed. I read other testimonials and that pretty much convinced me.
I bought a 20″ Pearl Vision VBL kit in clear birch. This set includes a 20″ kick, 10″ and 12″ toms and 14″ floor tom as well as the standard Pearl Sensitone 14″ snare. I also ordered an additional tom and 20″ kick drum which will arrive in about a month. This is my dream drum set. I am currently assembling them in my apartment and when the rest of my order arrives I will move it to my studio. I am so happy to finally have my dream drum set and justdrumsonline made it happen with ease.
The benefits of justdrumsonline were the ease of ordering, the quickness of the delivery, the availability of what I wanted and the price.
Again, thank you for helping make my dream drum set come true. You have a customer for life.
I’ve attached a preliminary photo of my drumset and I’ll send in more when my drums are complete. You’ll excuse the mess in the photo – again this is a temporary location.
Thank you for my new Pearl Vision VBL drums!
D. Solomon (new Pearl Vision VBL kit)
D Solomon Pearl VBL kit
D Solomon Pearl VBL kit
I wanted to let you guys know I got everything. I appreciate the excellent customer service, you guys have my business from here on out for my drum needs!
B. Estelle (New Meinl Cymbals)
Thanks, you’ve been so helpful. I’m so glad I found you guys on the internet! I’m sure I’ll be ordering accessories from you guys in the very near future. Thanks dude!
Ken G (new Pearl drum set)
Man I love the drums I got from you guys. I did some business with greenbriar up there in Virginia and said if they treated me right they had my loyal business. Well they didnt and you guys did. Thank you so much for dealing with me calling for a tracking number often and doing everything you said you would. Now you have my loyal business and through word of mouth you will have my recommendation to all my drummer friends!
Michael H (new set of Ludwig drums)
I just wanted to let you know that my drum set got here and in time for Christmas to boot! Thanks for taking the extra effort to ensure that happened. It made a youngster pretty happy on Christmas morning. I’ll certainly look to justdrumsonline.com for future percussion needs.
Paul P. (new set of LP Congas)
West Lafayette IN
Hi All, I’ve been a long time Lonestar guy, but I decided to order a few pairs or sticks from you and was blown away by the responsiveness of the ordering system and the turnaround. Just wanted to let you know you’ve got a new customer, and thanks for sweating even the small orders. It made an impression. I’ll be making a push for any WGI or drum corps groups I teach to go through Just Drums.
Merry Christmas & Happy Holidays,
Justin B, Durham, NC (drum stick order)
Hey the Meinl cymbals are amazing. Thanks for all your help. Thank you so much for convincing me to go with the spectrum ride. It’s the best ride I’ve ever heard.
Shane C, Safety Harbor FL (New Meinl Byzance Cymbals)
Just wanted to take a minute to say thanks for my recent order. I shopped around for weeks looking for the Roland TD-9K2-S V-Tour Series Electronic Drum Set that I purchased. I anticipated finding a deal by the time Black Friday came around. I stumbled onto your site via a google search looking for Roland retailers. The deal I got from your store was a minimum of $150 less than anywhere I checked. I placed my order on Thursday night (actually about 1:00am Friday morning central time) and was blown away to find the drums had arrived at my house on Monday afternoon and this was with free shipping via fed ex. It was a great ordering experience and the kit is everything I had hoped for. I periodically place orders online for my acoustic set so I will definitely be checking back whenever I need to order anything at all drum related.
Keith B. (New Roland TD-9K2-S V-Tour Series)
I have just received the toms and I wanted let you know how happy I am with them and our transaction. I was pleasantly surprised that FedEX delivered them on a Saturday. I get to use the new toms at my gig tonight! Also, I was surprised to see that tom mounts came included. I was under the impression that I had to buy them separately. This is my third time of ordering from your store and you guys provide great service at good prices. You have got a customer for life!
Thank you kindly,
A. Moore, (New Taye Toms)
I just wanted to thank you and your staff for helping me with my purchase of the Mapex Maples. You guys were very helpful in my final decision and very helpful on the price. I have taken them out twice, and have had nothing but complements on the look and the sound. I know in the near future I need to start changing heads to get that custom sound that I want, but for right now they sound great and they are fun to play. Thanks again man, and I hope to visit and do business again soon.
Corey M, (New Mapex Maples)
Just Drums was the only place that I could find that had the case in stock, it was the least expensive, and included free shipping. I ordered it around 3 pm on a Thursday; by 4 pm I had a shipping notification email with a tracking number. I received the package the very next day. I used it for a gig the day after that. It works great. And now I get a follow-up email from the owner of company on Labor Day? How could this buying experience have been any better? I can’t imagine how it could. Well done, sir…well done indeed. I’ll be checking your site first from now on.
Ken B, from West Jefferson NC (New Stagg Pro Cases)
Thanks for checking. Everything arrived in great shape, I’m very pleased with my purchase.
Henry M, Pasadena TX (New Gretsch ’57 kit)
Henry’s 57 Gretsch Renown Kit
I appreciate your being so thorough. Great customer service. Next time I’m in Virginia (I have family there), I will have to stop by and say hello. Thank you again for everything.
James J, Langhourne, PA. (New Gretsch gear)
Wow guy’s thanks! This is the best customer service I have ever experienced. You have gained a lifelong customer for all my drumming needs. Thank you!
Tim G, Port St Lucie, FL. (New Sonor Safari kit.)
The drums are great, better quality than I thought they would be. I received the drums three days after I ordered them, great service! I also enjoyed the video’s on your web site. Keep up the good work, I’m sure I’ll be ordering some accessories and upgrades.
J. Kaponin (New Stagg Fusion 22, 5pc Drum Set)
Jim’s Stagg Set
Thanks so much for following up on the sale. You guys are great!! The product is excellent and I absolutely love it! I’ve attached a couple of photos of the drums set up that look great. I thought you may be able to use them for something.
Many thanks for your help!
R. Condren (New Saturn 6pc Studioease Shell Pack with Hardware)
Rikki’s Mapex Saturn
I haven’t had a chance to thank you for your help with my purchase of a Taye Studio Birch kit. I really love this set. It sounds great and I am very pleased with the quality. Here are a couple of pics of my setup. Again, many thanks for your help and for the great drum set.
John T, Austin Texas. (New Taye StudioBirch Drum Set)
My son’s snare drum special order arrived today approximately 2-3 weeks ahead of schedule! I thank you for your sense of urgency with this item. This will make his birthday something special. You now have a lifetime customer! Greatly appreciated!!
Pete M, Clarksburg WV (new custom Dynasty marching snare)
I wanted to tell you that the drums sound great. I appreciate your excellent communication and your store’s commitment to service. I put a set of REMO Vintage A’s on the toms and they sound fantastic. Along with the Meinl Byzance cymbals I got form you at Christmas I have a completely new set that sounds a cut above average. I hope to get an opportunity to come out your way with enough time to shop inside!
Bill J, Roanoke VA (new Mapex Meridian Maple kit)
Al bought a Sonor Shell Pack, Meinl Cymbals, Gibraltar hardware and a Roland TD-20 Module. He then built his own hybrid acoustic/electronic kit. How cool!
“I attached a pic of the last set you sold me after the conversion to electronic. It worked out well!”
Al B, Cordova TN (new hybrid Sonor/Roland Kit)
A very special Thank You to Shane and Staff at Just Drums for helping me build the Ludwig Kit of my dreams. Every drum was ordered piece by piece over a span of 8 months and always arrived perfect and just as I ordered. Thank you very much, Shane!!!!! You and the staff at Just Drums rocks my world.
Scott W, Memphis TN (new monster Ludwig Kit)
I buy ALL my gear from Just Drums in Midlothian VA!
Dylan M, Richmond VA (new Ludwig Kit and Meinl cymbals)
Thanks so much for your help and patience answering my many questions. I’ll definitely refer you to anyone I know looking for drums or drum accessories. Drums arrived two days ago and it only took me 1.5 hours to set up (I guess that engineering degree paid off). My son loves them and hopefully will get many years enjoyment out of them. Sincerely, Happy Dad!
Reginald G, Derwood MD (new Stagg Kit)
Got the drums today! I will be using them at my bands show Saturday night and will get pics to send. I want to thank you very much for all you’ve done in the past 1 and 1/2 months during my browsing and purchasing of my items. I’ve never experienced such kindness and personal service in 12 years of purchasing drum equipment. Thanks for your time in answering any questions I had and for all the quick updates during the shipping. You now have a customer for life.
Brian C, Nicholson GA (new Renown Kit)
If I had to come up with one complaint on my order, it would be that it got here TOO FAST! I ordered over the weekend and the entire kit was here Tuesday morning! I expected a longer processing/shipping time, so my room wasn’t ready yet! I love my new kit. It sounds great and the finish is absolutely gorgeous! I have already recommended your company to others and will continue to do so. Thanks again!
Chris M, Bloomington IL (new Ludwig Epic Kit)
Just wanted to share how pleased I am with my new Taye Set. Thanks to Chris for taking the time out of his day to talk to me and confirm what I was thinking. Your customer service was outstanding!