Return Policy

If you are not completely satisfied with any product purchased from Just Drums, Inc., you can return it for a refund or credit (of the product purchase price) toward another product. We give you 30 days from the shipping date to make your decision. Just Drums, Inc. only accepts returns made within the first 30 days from shipment. Unless the item is damage or defective, the customer is responsible for the return shipping costs and fees.

These items are returnable only if defective OR unopened or unused: earplugs, drumheads, drumsticks, clothing/footwear, cleaners, polishes, and polishing cloths. Software/soundware, cassettes, CDs, DVDs, and videos may be returned for credit only if they are in their original, sealed packaging. If defective, these items will only be exchanged for the same product.

Should you find it necessary to return any merchandise, it must be shipped within this 30-day guarantee period. Please follow the return instructions printed on the back of your invoice. All returned items must be in the original packaging complete with all components including the warranty card and owner's manual and show no signs of wear or abuse; otherwise the return will either be refused or subject to a 25% restocking fee. Credit card returns are issued a credit for purchase price. Refunds are made for product value only, excluding shipping and handling charges.

Last updated November 14, 2007.